Hospitals run thousands of connected machines — pumps, scanners, monitors — that are regulated, cannot be patched freely, and will malfunction if scanned. We find every one of them by listening to the network, separate them from the rest of the hospital, and make sure nothing we automate can ever cut off a device being used on a patient.
Hospitals run thousands of FDA-regulated connected devices on unsupported operating systems, on the same network as everything else. They cannot be scanned, cannot be patched on your schedule, and cannot be isolated during patient care.
The constraint set
Patching frequently requires vendor revalidation, sometimes FDA involvement
Active scanning has caused device malfunction in the field
Device lifetimes run 10–20 years against a 3-year OS support window
Availability is a patient safety property, not a convenience
What we deliver
Passive clinical inventoryEvery connected device identified by observing
traffic — make, model, firmware, communication partners. For most organizations this is the first
accurate inventory they have ever had.
Risk classificationBy what the device does and what it can reach, not by CVSS.
An unpatched imaging workstation that reaches the domain is a different problem from an isolated pump.
Clinical segmentationDevices separated from corporate access and grouped by
function, so a compromised workstation cannot traverse into clinical equipment.
Compensating controlsPer device class, documented with residual risk, for
everything that cannot be remediated.
Safe containment rulesAutomation that will never isolate a device engaged in
active patient care, verified against the care pathway before enforcement.
FDA expectations and manufacturer documentation
Medical device cyber security is regulated at two points in the lifecycle, and hospitals inherit
obligations from both.
Premarket — the manufacturer must design and document security before clearance.
You cannot change this, but you can demand the evidence.
FDA post-market medical device security — the manufacturer must monitor,
disclose and remediate vulnerabilities across the supported life of the device. When they stop,
that date is a risk event on your register and should be tracked as one.
Manufacturer Disclosure Statement for Medical Device Security (MDS2) —
the standard form describing a device's security characteristics. We collect these during inventory
and reconcile them against what the device is observed doing on your network. The gap between the two
is frequently the finding.
Joint Security Plan for medical devices — the industry framework for shared manufacturer and provider
responsibility. We use it to make the handoff explicit in procurement, so responsibility is assigned
before an incident rather than argued about during one.
Practical consequence: security requirements belong in the purchase contract. Once the device is
installed, your leverage is gone.
Evidence
Inventory, control documentation and logging produced in the form your HIPAA Security Rule risk
analysis needs, generated as a build output rather than assembled the month before a review. See
healthcare.
Device onboarding
Onboarding is the only moment you have leverage over a device you will own for fifteen years.
Onboarding is the only point at which you have leverage over a device you will operate for fifteen
years. Security requirements written into the purchase contract are achievable; the same requirements
raised after installation are a change request the manufacturer will decline.
Risk classification by function, not CVSS
Class
Examples
Network posture
Auto-isolate
Life-sustaining
Ventilators, infusion pumps, monitors
Isolated cell, no general routing
Never
Diagnostic, patient-connected
Imaging modalities, ECG
Function cell, PACS only
Never during a study
Diagnostic, standalone
Lab analyzers
Function cell, LIS only
Outside run windows
Clinical support
Workstations, PACS viewers
Standard clinical segment
Yes, with care-path check
Facilities
Nurse call, HVAC, access control
Building segment, no clinical route
Yes
An unpatched imaging workstation that reaches the domain is a materially larger problem than an
unpatched isolated pump with a worse CVE. Function and reachability decide, not score.
Where cyber security for medical devices differs from IT
Security in medical devices is constrained by regulation in a way ordinary IT is not. Cyber security
of medical devices is a shared responsibility between manufacturer and provider, and the split is defined
before the device is ever plugged in.
Wired clinical equipment — imaging, lab analyzers, infusion systems on the wired
network. Segmentation is the primary control.
Cyber security in wireless medical devices — telemetry monitors, wireless pumps and
wearables add an RF attack surface and frequently authenticate weakly. These need their own SSID, their
own segment, and monitoring for association anomalies.
Federal health estates — DHA medical device security requirements add
Defense Health Agency controls on top of the FDA lifecycle expectations. Scope these early; they change
the architecture.
Worked example — 400-bed hospital, 6,200 connected devices
Weeks 1–6, passive inventory6,200 devices discovered against an asset register
listing 3,400. The gap was largely facilities equipment, wireless infusion pumps and 90 devices from a
clinic acquired two years earlier.
Week 7, the findingFourteen imaging workstations running an OS that reached
end-of-support three years earlier, with cached domain administrator credentials, on the same flat VLAN
as general corporate. Any one of them was a full domain compromise.
Weeks 8–10, MDS² reconciliationDisclosure forms requested from every manufacturer.
Received for 61% of device types. Of those received, 23% described security characteristics that did not
match observed behavior — devices making outbound connections the form did not mention.
Weeks 11–20, segmentationClinical devices separated from corporate and grouped by
function. Imaging to PACS only. Pumps to their server only. Facilities fully separated from clinical.
Week 21, credentialsCached domain admin credentials removed from clinical
workstations and replaced with a scoped service account. This required vendor coordination for four
device types and was the longest single task.
Weeks 22–26, compensating controlsFor 890 devices that cannot be patched: documented
control, residual risk, named clinical owner, and an annual review date on each.
ContainmentEnabled for clinical support and facilities only. Life-sustaining and
patient-connected classes registered never-isolate, verified against the care pathway with clinical
engineering present.
What we will not do
No active scanning of clinical devices. Ever.
Active scans have caused documented malfunctions in infusion pumps and imaging equipment. Any vendor
proposing an authenticated scan across a clinical VLAN is describing a patient safety incident. All
discovery here is passive, and that constraint is not negotiable regardless of what it costs in
inventory completeness.
Scope your endpoint and network architecture
Bring us the estate you actually have — mixed OS fleets, ageing routers, unmanaged
IoT — and we will tell you what can be unified under one agent and what needs custom work.